Complete software dedicated to LPG distribution processes, GBS is already implemented in 17 countries

Distributing LPG is not a standard goods-and-invoicing business. Most of the tanks in the field belong to the distributor, not the customer, and are supplied under long-term exclusive contracts. Cylinders carry a deposit that has to be tracked by brand and by format. Every delivery is measured in litres at a temperature that moves throughout the year, sold by the kilogram, and, on pressure equipment, comes with a mandatory visual safety check performed by the driver on the truck. GBS was built around this reality rather than adapted to it: it has managed bulk, cylinder and tank operations for LPG distributors since 2000, and the same core platform is still running for a customer that has kept it through 26 years and a change of parent group.

The GBS suite is organised around five connected modules, each covering a different part of the distribution chain:

• GBS: the core international ERP for LPG distribution: orders, deliveries, bulk, cylinders, tanks and customer management in a single system, designed specifically for the LPG business.
• CSCWeb: the online portal that gives your customers self-service access to their account: order history, deliveries and invoices, without a phone call to your team.
• GBSNav: the mobile application that puts GBS in the driver’s cab. Deliveries, delivery notes and invoices are created and sent to the customer directly from the truck, at the point of delivery, instead of being re-entered back at the office.
• eCS: the online access layer for your customer service team, giving dispatchers and support staff a fast, focused view of customer accounts and orders to handle requests without switching between tools.
• GBStech: the online access layer for your maintenance service team, giving engineers and support staff a fast, focused view of customer interventions and planning to handle repairs and operations without switching between tools.

Used together, the five modules cover the operation end to end: from the order or the scheduled refill to the truck on the road, to the invoice in the customer’s hands, to the follow-up call if something needs attention – on one data model, not five.

GBS:
International ERP
designed for LPG Business

CSCWeb:
Portal for
LPG customer

GBSNav:
mobile application for
androïd devices

eCS: Customer
Service Team

These are not reference numbers from a case study, they are what runs through GBS every month, across the distributors who use it today: