eCS online access to your LPG dedicated CRM
In this article, we will highlight customer orders management success key in using eCS.
eCS is a flexible tool to support your business
eCS has been designed to support external connections to LPG order management system.
As you know, during winter period, one can say the customer orders taken can be 10 times more than in summer.
eCS has been created to fulfill this requirement. No need to hire people internally, no need to provide them nor infrastructure neither computers.
With eCS you can contract people when needed for the exact period without the constraints of hiring internally this temporary staff. Indeed, eCS is a web application which provides security and CRM functions.
With eCS you do not have to install any piece of software, EVERYTHING ONLINE.
One browser, one login and that’s all !
eCs: what for?
All Information is retrieved in real time from ERP
Functions provided to Customer service team:
- Take online orders
- Manage the follow-up
- Records payments via Credit Card
- Get, reply and send internal messages to other services in the company
- Check consumption and advise the customer