Article 1: Customer and Tank Management

These two modules are the core business for the bulk LPG sector.

With controlled management of customers and tanks, deliveries, invoicing and daily monitoring become much easier.

Customer management

How can you understand customer needs and grow your business without a real understanding of how your customers use LPG?

GBS centralizes all the necessary information about your customers in a single system.

  • Customer contracts and on-site deliveries
  • Delivery requests are received in the back office or via an online service.
  • Management of LPG contracts and consumption
  • Prices and discounts,
  • Billing and financial stop-gas option
  • Customer Marketing
  • Customer History

The GBS software also manages tanks associated with an individual meter.

The management of distributor and/or agent commissions is also taken into account in the system

*The tank may be the property of the customer or the distributor

Tank management

GBS allows for the management of tank maintenance.

With strict legislation that varies from country to country, tank maintenance and history are mandatory for the LPG sector.

With GBS, maintenance interventions for tanks can be carried out on site or at the depot:

  • Installation of tanks or exchange
  • Internal and external tank controls
  • Paint and valves
  • Outsourcing maintenance to distributors
  • Maintenance history of each tank
  • Reporting

GBS helps distributors keep tank information up to date with daily gauge level readings via telemetry

The software, which is fully modular, can also be adapted to all the needs of LPG distributors, as well as to the legislation in force in each country.

Just like tank information, bottle information is also managed in GBS. Bottle management will be detailed in a future article.