eCS : online Customer Service for your customer service performance
Discover our online customer service center which helps your service team in its relationship with customers
Your web application for GBS customer service centre.
With eCS GBS provides you keys for business success and efficiency.
eCS can be reached from any computer with an Internet connection, no installation is required !
Here are some real benefits of using eCS:
- Fast order taking for both bulk and packed
- Full Invoice history and PDF download to make customer service efficient
- Financials Account details of customers
- Easy Online Payments
- Detailsof site installation and tanks details
Linked to WEB 2.0 infrastructure
No need to have a dedicated infrastructure or servers, a PC with a standard Internet connection are sufficient to access and update your ERP data in real-time
We provide you a hosting solution using Amazon Web Services infrastructure.
This allows you concentrating on your business.
We operate monitoring, availability and data backups, all included in monthly operationals costs.
Flexibility is the keyword, just add users when you need , the system will auto-scale by itself.
For more information about eCS contact our sales dept.
